Privacy Policy

Privacy Policy

This Privacy Policy explains how we collect, use, store, share, and protect information when you visit https://pinfluencemedia.com (the "Site") and when you engage us to manage your Pinterest account (our "Services"). By using the Site or our Services, you agree to the practices described here.

1. Who we are

We are Innovative LLC, doing business as Pinfluence Media, a South Carolina, United States–based business providing Pinterest marketing and account-management services. For any privacy question or request, contact us at hello@pinfluencemedia.com.

2. Information we collect

Information you provide

• Contact and account details: your name, email address, business name, and website.
• Billing information: processed by our payment processor (see Section 4). We do not store full payment card numbers.
• Materials you share for management: brand and style guidelines, pin images, destination URLs, board lists, descriptions, and any other content or instructions you provide so we can manage your account.
• Communications: messages you send us for onboarding, support, or strategy.

Information related to your Pinterest account

To manage your Pinterest account, you grant us the access we need to work within it — for example, by adding us as a collaborator or otherwise authorizing us to act on your behalf. In the course of providing our Services, we work with:

• Your boards and Pins;
• Pin and account analytics (such as impressions, saves, and clicks); and
• The content and scheduling needed to publish and organize Pins for you.

We access your account solely to provide the management Services you have engaged us for. We do not sell your Pinterest data, and we do not use it for any purpose other than managing your account for you. You can end our access at any time (see Section 7).

Information collected automatically on our Site

• Usage data: pages viewed and how you interact with the Site.
• Device and log data: IP address, browser type, and timestamps.
• Cookies and similar technologies (see Section 8).

3. How we use information

• To provide, operate, and improve our Site and management Services;
• To create, schedule, and organize Pins and boards on your behalf;
• To review your account analytics and report on performance;
• To manage engagements, invoicing, and billing;
• To provide support and respond to your requests;
• To enforce our terms, prevent abuse, and comply with legal obligations.

4. Third-party service providers

We share information with trusted providers only as needed to operate our Site and Services. These currently include:

• Wave — invoicing and payment processing.
• Tailwind — Pinterest scheduling used to plan and publish Pins as part of our management Services.
• Google Analytics — website analytics that help us understand how the Site is used.
• Our website hosting provider — hosting and delivery of the Site.
• Pinterest — your account lives on Pinterest, and we operate within it on your behalf in accordance with Pinterest's policies.

Each provider processes data under its own privacy terms. We do not sell your personal information.

5. Managing your Pinterest account: compliance

When managing your account, we follow Pinterest's business guidelines and spam policies so that our work is good for you, for other pinners, and for Pinterest. We:

• access your account only to perform the management Services you have requested;
• use the access you provide solely to act on your behalf;
• retain account-related data only as long as needed to provide the Services; and
• stop accessing your account and delete associated working data when our engagement ends or you ask us to, except where retention is required by law.

6. Data storage, security, and retention

We use reasonable administrative, technical, and organizational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. We retain personal information for as long as our engagement is active or as needed to provide the Services, and then delete or anonymize it, except where longer retention is required for legal, accounting, or compliance purposes.

7. Your choices and rights

• End our access: you may revoke our access to your Pinterest account at any time through your Pinterest account settings, or by letting us know.
• Access, correction, deletion: you may request a copy of your personal data, ask us to correct it, or ask us to delete it by contacting hello@pinfluencemedia.com.
• Ending an engagement: when our engagement ends, we stop accessing your account and delete associated personal data, subject to legal retention requirements.
• Depending on where you live, you may have additional rights under laws such as the GDPR (EU/UK) or CCPA/CPRA (California), including the right to opt out of any "sale" or "sharing" of personal information — we do not sell or share your personal information as those terms are defined.

8. Cookies

We use cookies and similar technologies to remember preferences and understand how the Site is used. You can control cookies through your browser settings; disabling some cookies may affect functionality.

9. Children's privacy

Our Site and Services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.

10. International users

We operate from the United States and may process information in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version here with a new "Last updated" date and, where appropriate, notify you.

12. Contact us

Questions or requests: hello@pinfluencemedia.com.